Make a referral without the back-and-forth.
Call if the referral needs to be talked through first, or send the referral details once so Avanti can confirm service fit, location and what follow-up is still needed.
- Call if the referral needs to be talked through first
- Send the referral details once, not across multiple handoffs
- Avanti may still need follow-up before referral acceptance is confirmed
For referrers
Send the referral once, with the details Avanti needs to assess it.
Include patient or participant details, the requested service, clinic or suburb, funding or claim context, and any reports that explain the referral. Avanti confirms whether the referral can be accepted directly.
Start with the details you have. If follow-up is needed before the referral can be accepted, Avanti will tell you what is missing.
- Patient or participant name, contact details and suburb
- Requested service and relevant clinical or functional context
- NDIS, Medicare referral, DVA, WorkCover, aged-care or private funding details
- Reports, claim details or coordinator/referrer contact information
Next step
Send the key details once - Avanti checks the right next step.
Tell Avanti what's going on, who needs support, where, and any funding or referral details you already have.
Referral
Share the key details once. Avanti can then confirm the right service, location, funding option and next step directly.
Tell Avanti what's going on. Who needs support, where, and the main concern - in your own words.
Avanti comes back to you. The team confirms the right service, clinician and funding option before any appointment is set.
You decide. Asking doesn't commit you to anything.